Modems
Read the modems guide.
Canadian internet education
Cable Modem Compatibility
Cable modem compatibility depends on provider approval, DOCSIS version, speed tier and whether customer-owned modems are supported.
This page is general education. It does not confirm provider availability, pricing, or suitability at a specific address.
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Plain-English explanation
Cable modem compatibility depends on provider approval, DOCSIS version, speed tier and whether customer-owned modems are supported.
Questions to ask
- Does the provider support customer-owned equipment for this service?
- Is the equipment rented, included, purchased or returnable?
- Will bridge mode, mesh Wi-Fi or a separate router be supported?
- Does the equipment match the speed tier and connection type?
- What happens to equipment when service is cancelled or moved?
Equipment comparison table
| Term | Meaning |
|---|---|
| Modem | Converts cable or DSL service into a home network connection. |
| ONT | Optical network terminal used in many fibre setups. |
| Router | Creates Wi-Fi, Ethernet, firewall and local networking. |
| Gateway | Combined provider device that may include modem/ONT and router functions. |
| Mesh Wi-Fi | Multiple Wi-Fi units working together for wider coverage. |
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