Privacy Policy
This policy explains how information may be collected, used, stored, and protected when visitors use this website or existing customers use support services.
This page is general information. It does not confirm service availability, pricing, or suitability at a specific address.
Information we may collect
This website may collect information voluntarily submitted through forms, support tickets, email, customer-portal activity, or other direct communication. Technical logs may include IP address, browser, device information, time, requested page, referring page, and security events.
For existing customers, WRS may process account, billing, service address, payment, modem, installation, support, home internet, and VoIP-related information as needed to administer service and support.
Advertising, cookies, and analytics
This website may use Google AdSense, Google Analytics, Ahrefs Analytics, server logs, security tools, and similar technologies. These systems may use cookies, identifiers, or log data to measure traffic, protect the site, display advertising, and improve content.
Advertising shown through Google AdSense is separate from editorial content. Visitors can manage cookies, browser settings, and ad personalization through their browser and the relevant advertising platforms.
How information is used
Information may be used for customer support, billing, service administration, security, abuse prevention, analytics, website improvement, legal compliance, tax records, and communication with customers or visitors.
Provider names and comparison pages do not mean WRS shares visitor information with those providers unless a user directly contacts, orders from, or interacts with that provider outside this site.
Retention and security
Information is retained only as long as reasonably needed for operational, legal, tax, accounting, security, service, or support purposes. No online system can be guaranteed perfectly secure, but reasonable measures are used to protect systems and records.
Questions and access
Privacy questions should be submitted through the support system. Existing customers should identify the relevant account or invoice so the request can be handled accurately.