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Internet Service Provider Kitchener Unlimited

Internet Service Provider Kitchener unlimited ISP. Kitchener unlimited Cable Internet & DSL Internet (where available ). Kitchener ISP retailing Great prices. Unlimited Kitchener internet packages available. Competitive service. No contracts! Unlimited Internet Service Provider. WRS Web Solutions Inc. is an Internet Service provider (ISP).

  • WRS Cable Internet 75 - Unlimited
  • Unlimited Rates Kitchener
  • Internet Service Provider
  • Regular Monthly Price $59.95
  • Speeds Up to 75 Mbps down / 10 Mbps Up
  • Unlimited Data
  • No Term Contracts
  • Installation or Activation or Transfer Fee: $45.95
  • No Overage Fees
  • Rent Modem $15.95 or
  • Non-Wireless Modem Purchase $99.95 or
  • Wireless Modem Purchase $159.95
  • + Modem Delivery $12.95
  • See Modem Options & Total Prices
  • WRS Cable Internet 150 - Unlimited
  • Unlimited Internet Rates Kitchener
  • Internet Service Provider
  • Regular Monthly Price $68.95
  • Speeds Up to 150 Mbps Down / 15 Mbps Up
  • Unlimited Usage
  • No Term Contracts
  • Installation or Activation or Transfer Fee of $45.95
  • No Overage Fees
  • Modem Rental $15.95 or
  • Non-Wireless Modem Purchase $99.95 or
  • Wireless Modem Purchase $159.95
  • + Modem Postage $12.95
  • See Modem Options & Total Prices
  • WRS Cable Internet 250 Unlimited
  • Unlimited Internet Kitchener
  • Internet Service Provider
  • Regular Monthly Price $96.95
  • Speeds Up to 250 Mbps Down / 20 Mbps Up
  • Unlimited Data
  • No Term Contracts
  • Installation or Activation or Transfer Fee of $45.95
  • No Overage Charges
  • Rent Modem $15.95 month or
  • Non-Wireless Modem Purchase $99.95 or
  • Wireless Modem Buy $159.95
  • + Modem Shipping $12.95
  • See Modem Options & Total Prices

Two Kinds of Residential Internet

We offer 2 types of home internet to places such as Kitchener. One utilizing cable TV network (which our firm pays for the cost to use of, not the customer ). The second is using copper Bell telephone lines in places that are DSL (Digital Subscriber Line) capable, & a customer will need to have an active Bell phone line or to rent a 'dry loop' from our website. A 'dry loop' is a phone line which is only used for internet. Cable internet services are often the best option. If you ask us to Check My Address For Internet Availability our guys will check that address for cable internet and get back to you through email within 24 hours. If cable internet is not possible then our team will in addition check it for DSL. DSL internet. Not all Bell telephone lines is capable of getting DSL internet. If you have questions, please ask those before entering that order. Kitchener orders have to be paid for at the time they are placed because WRS Web Solutions does not accept unpaid orders. Buying or renting a modem from our team as part of making the internet package is usually essential. Our site takes Interac e-Transfer, MasterCard, Visa, and PayPal account as means of payment. Please note that we use PayPal as our merchant credit card processor, that said you do not need to have a PayPal account. Once you make your home internet order one will be taken to an Invoice with two yellow buttons on it. One is labeled 'PayPal Subscribe' & one is labeled 'PayPal Checkout'. Should you wish to create a monthly automatic payment subscription by means of your credit card or using a PayPal account then please make use of the 'PayPal Subscribe' button, or to just pay the Invoice use the 'PayPal Checkout button choice.

Unlimited Internet Service Providers (ISP) Kitchener

Unlimited Internet Service Providers (ISP) Kitchener. WRS Web Solutions Inc. simply the best choice when searching for an unlimited Internet Service Provider. Find internet packages. Great internet package price. Internet Service Providers (ISP) Kitchener. Top Kitchener unlimited Cable and DSL internet service provider Kitchener, Ontario cable internet or Digital Subscriber Line (DSL) internet packages. These Kitchener internet plans. Kitchener Cable and DSL Internet Service Provider (ISP) have differences when offering internet packages. Compare internet service providers who offer internet Kitchener. For residential or business internet services for Kitchener residents compare the best Kitchener high speed internet service providers deals offered by us Kitchener high speed internet service provider, & best ISP. Our company can offer cheap high speed internet service provider to almost every residence in Kitchener which is serviceable by cable TV, & high speed internet DSL phone lines. Kitchener business internet is often available at Kitchener internet residential prices (or close to them ). High speed internet service provider selling unlimited plans.

Cheap Internet Kitchener

Cheap internet Kitchener at sweet rates. Switch internet from your present ISP. We want to be your Internet Service Provider (ISP)! Our prices could be cheaper than your present Internet Service Provider. Compare WRS Web Solutions Inc. to your present Internet Service Provider. Then choose the Internet Service Provider which is best.

Best Internet Service Provider Kitchener

Best Internet Service Provider Kitchener. Best internet rates on Kitchener homes. ISP Kitchener. Kitchener internet services are delivered using rented Rogers Kitchener cable TV networks by WRS Web Solutions Inc. Compare Internet Service Provider prices and consider a switch from Rogers Kitchener cable internet to our cable internet. Modem purchase and complete order payment is usually needed when ordering. We are not a Kitchener wireless internet service provider. Kitchener DSL internet might be available if Kitchener cable internet is not. Plans don't include Kitchener Home phone or Kitchener cable TV services. Buy from the best Internet Service Provider!

As an Internet Service Provider, WRS Web Solutions Inc. does not sell wireless internet, satellite internet, 'point to point' internet, towers or wireless hubs. WRS Web Solutions is not allowed to 'wire' unserviced parts of Ontario, with either the cable or telephone networks, or build DSL infrastructure where Bell telephone lines do not already have it as we are using Bell's DSL infrastructure. Therefore if you can presently get Bell DSL then you can get our DSL (up to the speeds we are permitted to sell ). WRS Web Solutions sell either TV packages, or cable TV channels, however most of our clients use Netflix as a replacement for cable TV.

Internet Providers Kitchener

Internet Providers Kitchener. Compare cheap internet rates for Kitchener. Like various Kitchener cable high seed internet service providers, our Kitchener high speed internet package speeds on this page are in Mbps, & are 'up to'. 'Fee' represents an Installation or Activation or Transfer cost, & may be charged as a 'setup fee' in some places in the company's website. Prices are monthly, well priced unlimited internet service provider plans Kitchener. Now that's a good internet Kitchener price! Packages are normally offered on cable internet Kitchener lines, by means of Kitchener telephone lines (unless no cable lines are available at that address or area in that case we might have DSL internet packages), and taking that into consideration are often not available in non-urban areas except if cable is available there (or unless DSL internet is available). Curious about the cost of internet Kitchener? This is cheap residential internet marketed by the best internet providers Kitchener. Look at a high speed internet Kitchener providers list and compare internet providers or see WRS Web Solutions high speed internet plans Kitchener. Choose us to be your Internet Service Provider.

Kitchener Internet Availability by Postal Code

Prior to entering your Postal Code, & especially before contacting our company to check and see if any DSL and / or cable high speed internet plans are deliverable at your address, please note that in Ontario we use Rogers, Cogeco & Shaw Kitchener Cable TV networks to provide our cable high speed internet services, (we pay a price to deliver over those cable TV lines therefore if you have previously asked to get cable high speed internet from both of those internet service providers & they were not able to deliver it, then WRS Web Solutions Inc. will be unable to provide you with cable high speed internet either. On the positive side if you now have (or ever had, or anyone else at that address ever had) cable internet services with the cable company at your current address you can order our cable internet plans no need to contact us or look the Postal Code up.

In addition we do deliver DSL high speed internet over the Bell phone lines (in the exact same places where Bell Kitchener is capable of providing DSL), but if you already tried Bell and could not receive telephone line based internet services from them, then we would be providing you the exact same answer. If you do not have an active telephone line with Bell, when you order DSL internet from us, then you will require a 'Dry Loop' which is an added monthly expense of around $15.95 and you need to order that from WRS Web Solutions Inc during the online order entry process as a 'add on' option on the order.

In addition please be aware that the Postal Code Lookup database is still somewhat incomplete (especially for smaller places) due to the fact that the big companies who own the lines are not willing to share their Postal Code location data with us because it gives them a competitive advantage over us knowing where the lines are & are not, & we must build up our own database slowly one by one, over time. Thus, in the event that your Postal Code is not present in the Postal Code this does not mean we can't service your address. Thank you for your understanding. ☺

Unlike many Internet Service Providers, WRS Web Solutions Inc. does not accept orders by telephone, orders must be done online using the website. We try to avoid taking questions by phone, instead we prefer to be contacted using the Sales or Support contact forms, so that we have a chance to give a well written reply. For Kitchener website host, inquiries please use the Support contact form.

Please type in your Kitchener, Ontario Postal Code into the box below, placing a space between the first three characters & the last three characters, for example K0M 1A0.

Please be aware that for Kitchener, Postal Codes the 2nd character is always a 'number' not a 'letter', & in the 2nd set of three characters, the first character is a 'number'. Example A3A 4G8, & the last character is also a number. (Lower case characters will be converted into upper case characters for you .) Should you enter the characters incorrectly you will see an error.

Should you receive an error message; that means your Kitchener, Ontario Postal Code is either missing a space after the 3rd character, or you have typed a letter where a number needs to be, or a number where a letter should be. Please fix it & click on 'search'.

Kitchener High Speed Approved Internet Modems for the WRS Cable Plans - In the Province of Ontario (Rogers Kitchener Network)

To see the list of suitable modems in a new window, please click here

This Internet modem Kitchener list of Kitchener internet high speed approved modems (for use with our well priced internet Kitchener services) is current as of 6 September 2018, & is subject to change at any time.

WRS Web Solutions currently sell you the option to buy a Hitron CDA3-35 (Non-Wireless)4.5.0.14 modem at roughly $99.95 or the Hitron CGNM-3550 (Wireless) 4.5.11.8-TPIA cable modem at about $159.95, plus $12.95 delivery. One can rent or order a modem when you order services.

Find Internet Kitchener

Find internet in Kitchener. Compare internet prices for internet service providers in my area. We is willing to help! Research My Address For Internet Options

Internet Availability in My Area

Internet availability in my area Kitchener, Ontario. Internet Service Providers. Ask us if Kitchener Cable internet & DSL internet available in my area. Check My Address For Internet Options

  • DSL Internet Kitchener Unlimited
  • DSL 6 - Unlimited
  • Internet Service Provider
  • From $45.95
  • Unlimited Bandwidth
  • Speeds Up to 6 Mbps Down / 800 Kbps Up
  • Dry Loop (If Needed) $15.99/m + 'Setup' $24.95
  • No Installation or Activation or Transfer Fee
  • No Term Contracts
  • No Overage Fees
  • Rent Modem $15.95 or Buy $119.95
  • + Modem Postage $12.95
  • Or provide your own modem
  • See Modem Options & Total Prices
  • DSL 10 Mbps Down - Kitchener Unlimited Internet
  • DSL Internet Kitchener
  • Internet Service Provider
  • From $64.95
  • Unlimited Bandwidth Data Usage
  • Speeds Up to 10 Mbps Down / 1.1 Mbps Up
  • Installation or Activation or Transfer Fee: $99.95
  • Dry Loop (If Needed) $15.99/m + 'Setup' $24.95
  • No Term Contracts
  • No Overage Fees
  • Rent Modem $15.95 or Buy $119.95
  • + Modem Delivery $12.95
  • Or use your own modem
  • See Modem Options & Total Prices
  • ADSL Internet 15 Mbps Down - Unlimited
  • ADSL Internet Kitchener
  • Internet Service Provider
  • Regular Monthly Price $64.95
  • Unlimited Data Bandwidth Usage
  • Speeds Up to 15 Mbps Down / 10 Mbps Up
  • Installation or Activation or Transfer Fee: $99.95
  • Dry Loop (If Necessary) $15.99/m + 'Setup' $24.95
  • No Term Contracts
  • No Overage Charges
  • Rent Modem $15.95 or Purchase $119.95
  • + Modem Postage $12.95
  • Or provide your own modem
  • See Modem Options & Total Prices
  • VDSL Internet 25 Mbps Down - Unlimited
  • VDSL Internet Kitchener
  • Internet Service Provider
  • Regular Monthly Price $69.95
  • Unlimited Data Bandwidth Usage
  • Speeds Up to 25 Mbps Down / 10 Mbps Up
  • Installation or Activation or Transfer Fee: $99.95
  • Dry Loop (If Required) $15.99/m + 'Setup' $24.95
  • No Term Contracts
  • No Overage Fees
  • Modem Rental $15.95 or Buy $119.95
  • + Modem Delivery $12.95
  • Or provide your own modem
  • See Modem Options & Total Prices
  • VDSL Internet 50 Mbps Down - Unlimited
  • VDSL Internet Kitchener
  • Internet Service Provider
  • Regular Monthly Price $69.95
  • Unlimited Data Bandwidth Usage
  • Speeds Up to 50 Mbps Down / 10 Mbps Up
  • Installation or Activation or Transfer Fee: $99.95
  • Dry Loop (If Required) $15.99/m + 'Setup' $24.95
  • No Overage Charges
  • Modem Rental $15.95 or Purchase $119.95
  • + Modem Postage $12.95
  • Or provide your own modem
  • See Modem Options & Total Prices

Kitchener DSL High Speed Internet Modem

As an Internet Service Provider, we sell the SmartRG SR505N wireless modem at $99.95 & $12.95 delivery. Clients have a choice to get a modem as part of placing your order for Kitchener phone high speed internet with us - the very best DSL high speed internet service provider Kitchener.

In terms of finding a DSL high speed internet service provider in Kitchener, for your Kitchener residence, our company feels that we provide the the best priced month to month high speed internet packages no term contact. Normally you can even switch internet service providers to us from another internet service providers in Kitchener. WRS Web Solutions Inc. is an alternative Kitchener internet to the various Kitchener internet service providers. Our company offers internet in Kitchener. As an internet service provider, WRS Web Solutions has many of Kitchener's top internet deals.

Should you purchase a Kitchener DSL internet service rather than a cable internet package a DSL Modem is required to have DSL internet service in Kitchener. Should you be have a rental modem from Bell you would have to plan a date to return it on. You need to provide an approved modem (or rent or buy an approved from our website and we will mail it to you) or it won't work with our Kitchener internet services). If you own your own suitable modem you need to give us the details we need (make / model, serial number, and the 'macid' or 'machine ID') when you submit that Kitchener internet service order online with us. We retail both non-wireless modems and wireless modems, please be sure to select the right kind! If you order a DSL Modem from our company, a delivery fee will be added at time of purchase (shown in the order taking system as a 'setup fee' but it is really for 'postage' & not for any type of 'setup').

Kitchener DSL Internet Service Provider (Wherever DSL is Available)

Kitchener DSL Internet Service Provider if DSL is available. One must note that WRS Web Solutions Inc. doesn't have access to access Bell FTTN lines. Please ask us to check the address for plan availability prior to ordering. Paying is necessary when order placed. Invoicing starts from day order placed. If you do not have live Bell land line at your Kitchener home, we will also have to charge for a 'dry loop' (a telephone number & line that is only for internet use and cannot be used to make phone calls). Our company also offer an optional Telephone line noise filter at a an additional cost. Static IPs are available for people who desire them, but most people do not need them. These plans do not include TV channels, home phone, or security services.

DSL Dry Loop Optional Services Kitchener

WRS Band A, B, C, D, E, F - DSL Dry Loop $15.99

WRS Rateband G - DSL Dry Loop $25.99

DSL Internet Modems Kitchener

ALL ADSL2+ compliant ADSL modems may be employed on the Bell network in Kitchener with ADSL speed tiers (6/0.8, 7/1, 10/1, 15/1), but one must own that modem (or purchase or rent one from us). If your current modem was belongs to Bell, you need to return it. That modem cannot be used with our packages. Regarding ADSL, one would need a SmartRG 501, which is a modem only (no built in router) that our website does sell. The SmartRG SR515AC modem is able to do both ADSL & VDSL may be used in the case that you desire a modem router combo on an ADSL connection. In terms of the SmartRG SR515AC Wireless Modem, we currently sell this modem at roughly $129.99 plus delivery of $12.95

A Modem is required to receive internet. Our firm currently offers modems (and may vary due to package speed) for internet Kitchener internet users. One will have the opportunity to purchase or rent one :as part of placing an order for Kitchener high speed internet. One must provide an approved modem (or purchase or rent a suitable modem from WRS web Solutions and our company will mail it to your address) . If you own a suitable modem you need to provide us the information we need (make / model, serial number, plus the 'macid' or 'machine ID') when you make that Kitchener high speed internet order online with our website.

Kitchener DSL Internet Speed Test

Same as most Kitchener DSL high speed internet providers, the Kitchener DSL internet plan speeds listed here are maximum speeds in ideal situations (as they say 'up to'). Speeds may be different due to many conditions, most of which are beyond our control, despite then fact that our firm always strive to retail the best internet services in Kitchener. To see supplemental information about more Kitchener internet plans topics please see our Knowledgebase as well as the FAQs web page.

Kitchener Internet Activation

The Kitchener telephone number you provide for the internet account at time of account sign up is the exact same phone no. we will provide to the Kitchener DSL Internet Installer, who often telephone to ensure that someone is home. If nobody answers the phone call the Installers will assume that nobody is at home & not come Be sure to answer the telephone. If your Kitchener residence is already wired for DSL, the Ontario Installer might not need to get inside your Kitchener home, in which case connect the modem with the jack & the computer to the modem (if not a wireless modem), then please try the internet connection on the activation date (and time of day) and see if it is running or not. If it is connected that is great news. If you did not get a telephone call & the Installer did not show and the connection is not working please let us know by a ticket with us.

Watching Kitchener Netflix

Please note that watching Netflix or various steaming or downloading services could very rapidly consume all of that Kitchener high speed internet usage & unless one has an 'unlimited' internet plan that may very quickly get costly in internet charges. We do not provide any pop up advisory when you exceed the usage for your Kitchener high speed internet package, & no easy way for you to look it up either, you pretty much need to open a Help Desk ticket to ask our company (and it may take 24 hours to respond by e-mail), or you could wait for your high speed internet overage bill to come by email, so please be conscious of how much use you make of such high speed internet streaming & download services! Please be advised that often we don't receive the overage number figures until the next month, so one could get an Invoice for overage expenses from the previous month.

Useful Info Regarding Internet Services

The above Kitchener packages prices, availability, overage rates, packages, etc, and other information, could be subject to change with little. Plan availability may vary. Modem prices & availability may change. Sales taxes apply. Terms & Conditions, Traffic Management Policy & Privacy Policy are applicable. These Kitchener internet packages are month to month & pay in advance service. Customers are invoiced using e-mail on the first day of the calendar month for that calendar month. Overage fees could be a month later in showing on your account. Invoicing begins from the date of order not from the date of installation/activation. The best way to Contact us is using our Help Desk. WRS Web Solutions Inc. is a Canadian company, based in the Province of Ontario. We are a separate company, completely independent from Bell & Rogers, Cogeco, and Shaw. We pay a fee when it uses the phone and cable internet network.

Transfer from another Company

Switch internet service provider in Kitchener, Ontario. Thinking of switching internet service providers in Kitchener to our cheap Kitchener internet packages? Compare our cheap Kitchener high speed phone internet plans These cheap Kitchener phone internet plan options are yours to pick from. Unsure if our team is able to deliver cheap internet package services at your Kitchener home address? Should one have a contract for Kitchener internet you might be unable to switch from them to our Kitchener high speed internet plans until that contract is up. In comparison our high speed internet plans do not have contracts, or cancellation fees either! Switch Internet Service Provider!

Cheap Kitchener DSL Internet Plans

Cheap Kitchener high speed Internet prices from WRS Web Solutions Inc. a Kitchener high speed internet service provider, span not only Kitchener, but various additional areas of the province. The first benefit of our best Kitchener broadband internet plans as opposed to other broadband internet (or other companies) is in the firm's thoughts and opinion the cost, (i.e. internet service Kitchener cheap) but you must compare best cheap Kitchener high speed internet deals & prices and reach a decisions on your own. The 2nd advantage is that we do not require contracts for these cheap Kitchener internet rates. We think that creates a better high speed internet providers Kitchener comparison. Cheap internet in Kitchener, & many of the extremely best internet rates Kitchener!

If the cable company & the Phone Company Can't Supply - Neither Can Our Firm

Searching for internet prices for Kitchener. Looking for internet alternatives Kitchener? Not having a whole lot of luck Want internet Kitchener cheap? Should you had recently tried to get Kitchener high-speed internet service from Rogers and Bell, or some other cable or DSL internet providers Kitchener, and they said they cannot deliver service at your Kitchener address, then please do not try to get it from us, as we use the Bell phone system to offer our best cheap Kitchener high speed internet plans as well, and without their phone line to you Kitchener home, we can't provide our best cheap Kitchener high-speed DSL internet service either (much as we would like too). Same applies if you looked on Bell's site, if this replied that the telephone line based kind of Kitchener high speed internet had not been available at your Kitchener Postal Code, address or phone number, then we will have the exact same issue. Therefore, no sense asking our firm if we provides service, as we can't. In that situation please don't place this order for high speed internet.

Kitchener Cable & DSL Internet Prices

Our Kitchener high speed internet prices are very competitive, even as we are one of the better high speed internet service providers Kitchener. Our best cheap Kitchener high speed internet packages are charged from 'date of order' not from date of installation or activation. Your 1st month best cable or DSL high speed internet package service will be prorated, and then billed by calendar month. In the event you decide at a later time to change your internet plan with us, a small change payment might apply so please select the best Kitchener high speed internet service for the needs you have. You will be invoiced by e-mail, credit cards are not billed automatically unless one has a PayPal Automatic Payment agreement (subscription) in Kitchener, and also you must pay the Invoice online using the payment credit card processor provided. We accept credit cards & PayPal accounts. A day or two after we accept your order we will get in touch with you with the modem delivery details, & later the Installation/Activation day & time period.

Kitchener Cable & DSL Internet Speed Test

Same as almost all of the best cheap Kitchener broadband internet service providers (ISP), the Kitchener high speed internet plan wire internet speeds as listed above are maximum speeds under average conditions ('Up to'), results may vary due to numerous conditions, almost all of those are beyond our control, despite the fact that we routinely work hard to give the best high speed internet packages Kitchener. Internet speed Kitchener, for internet services Kitchener. We believe our speeds stack up well against our competitors. For more information on the variety of internet packages regarding Kitchener issues please refer to the Knowledgebase. These DSL packages should not be assumed to be any quicker than their plans from Bell or Rogers.

ISP Kitchener

ISP Kitchener. WRS Web Solutions Inc. is your best ISP Kitchener internet service provider. WRS Web Solutions Inc. cares. WRS Web Solutions Inc. has competitive prices.

Kitchener High Speed Internet Installation

The Kitchener phone # you give us on the account when ordering is the telephone number we may provide to the Internet Installer, who can telephone to confirm the appointment. If your Kitchener house is already wired for internet, the Kitchener Installer might not need to enter your Kitchener home, therefore please connect the modem to internet line, & the computer to the modem (if not a wireless modem), then please try the internet connection on your activation date (and the appointment time slot) and check if it is working or not. If it's operating that is great news If you did not get a call, and the Kitchener Installer didn't show, and the connection isn't working after midnight on the install day, please contact us through the Help Desk Ticket.

Make sure to you provide a preferred Installation date after you place your order online with us, and please ensure that date is in any case seven days in from now, because the third party Kitchener Installers are typically already booked one week out. Please additionally have your desired time of the day maybe morning, afternoon, evening, etc.

Kitchener Copyright Violations Policy

Please take note that it is the customer's responsibility if streaming and downloading movies, TV series, and other content, utilizing your Kitchener high speed internet package to make sure that you are doing so legally. Once you do any such activity your Kitchener Internet protocol address is usually noticeable to those websites, & is noted by them (and maybe others) & may be given by those places to companies which search for individuals from Kitchener who have illegally streamed copyrighted materials utilizing their Kitchener internet package. Such firms might then send us 'copyright infringement notices' in accordance with the Copyright Act, for us to send to you, and we have no legal choice but to send those to you, therefore please be careful with what you watch or download (and from where), with your Kitchener high-speed internet plan as all use is not 'anonymous' whatever others might mention to you. This includes connection of Android set top boxes. Thanks for your understanding.

WRS Web Solutions Inc. Internet Service Provider

WRS Web Solutions Inc. is an internet service provider (ISP) which began operations in 2010. The company is not just an internet service provider. For instance besides being an internet service provider the company is also a domain name provider and a website hosting company, & it provides website related services. WRS Web Solutions Inc. is registered with the CRTC as an Internet Service Provider (ISP). Internet Service Provider topic media inquiries most welcome.

Should you enjoy these internet packages & our customer service, please tell your friends, relatives, neighbors and coworkers. If you don't, please contact the company & please give us an opportunity to fix things. If you are not currently one of our customers, then please allow an opportunity at being your internet service provider.