Confirm the new service first
Do not cancel the current provider before the new service is confirmed and installed unless you are certain it is safe.
Internet comparison checklist
Switching internet providers checklist
Use this checklist to plan a home internet switch more carefully and avoid service gaps, cancellation surprises and unreturned-equipment charges.
This page is general education. It does not confirm provider availability, pricing, or suitability at a specific address.
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Before you switch
Check cancellation and equipment returns
Unreturned modems, gateways or mesh units can create surprise charges.
Re-check the exact address
Make sure the new provider has the desired plan and speed at the actual service address, not just the postal code.
Plan the install window
Condos, rentals and managed properties may require advance access planning.
Check the overlap period
A short overlap between services may help prevent downtime if work or school depends on the connection.
Think about email and smart-home dependencies
Some homes have devices, email or IP-based services tied to the current network setup.