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Please understand that for Postal Codes the second character has to be a 'number' not a 'letter', and in the 2nd set of three characters, the 1st character is a 'number'. For example A3A 4G8, and the last character needs to be a number. (Lower case characters will be converted into upper case characters for you.) If you type the characters wrong you will be shown an error message, which means the Postal Code was either missing a space after the third character, or you have entered a letter where a number needs to be, or a number where a letter should be. Just fix it and then click on 'search'.