Internet plans aren't 'one-size-fits-all'. Availability and pricing depend on the underlying cable or phone network that reaches your address, and different networks have different plan tiers and wholesale costs. This site helps you check the most likely options before you order.
Start with your province, then choose your city to view the plans we typically offer there.
If Rogers, Shaw, Cogeco, Videotron, or Eastlink already reaches you, we can often offer plans there as well (subject to availability).
Good for a quick estimate, but coverage can vary within a postal code and new postal codes may not appear right away.
If you want the most accurate answer, submit a ticket and we'll research your address across multiple systems.
Support note: Help desk tickets can be submitted 24/7. We aim to respond by email within 24 hours (including weekends and holidays). Business hours for deeper research and follow-ups: Mon - Fri, 10:00 am - 6:00 pm (Toronto time). We do not operate retail locations, a call center, or telemarketing. Full details are on the About page.
Enter your Canadian postal code for a quick estimate of likely availability and pricing.
Important: Postal code results are an estimate only. Coverage can vary within the same postal code, and newly added/changed postal codes may not appear immediately in third-party datasets. For the most accurate result, browse by city, check by network, or request a free manual address check.
Province pages list cities/towns we believe we can service and the plans typically available there. Availability and pricing vary by network and location.
If you already know which network reaches your home, this is often the fastest reliable path.
Note: Network operators do not provide a complete real-time address-by-address list publicly, and wholesale eligibility rules can vary. When in doubt, use a manual check.
Plans depend on the underlying cable or phone network and the wholesale rates available in that region. That's why we route you to province/city pages and network pages before you order.
Where network rules allow, we aim to make the same plans available to small businesses. In some cases, networks restrict business use or apply different rates/fees. If you're ordering for a business location, a manual address check is the safest path.
Availability research can require time across multiple systems and networks. For accuracy, we primarily support customers by email and help desk ticket. Tickets can be submitted 24/7 and we aim to reply within 24 hours, including weekends and holidays.
More answers: See the full FAQs.